I am a software engineer with over 13 years of experience in a broad range of problem domains. I combine a product‑focused mindset with deep technical experience to find creative solutions that delight customers. I seek to amplify my impact and level up those around me through pairing, workshops and other mentoring opportunities. I instinctively act as a voice for the user in planning and decision making.

Work Experience

Senior Software Engineer - New Relic, Inc.

January 2019 – Present

  • Collaborate to design and build systems for usage rating and cost estimation
  • Instrument and improve resiliency of consumption data transmission systems
  • Mentor through pairing, leading technical workshops, and organizing game days
  • Help form strategically critical team in complex environment with turbulent priorities

Software Engineer - New Relic, Inc.

February 2017 – January 2019

  • Help drive efforts to extract legacy subscription billing to vendor platform
  • Configure and manage Kafka producers for distributing platform data
  • Design, develop and maintain platform REST and GraphQL APIs
  • Onboard and mentor engineers through pairing and workshops
  • Improve security and access control of internal systems and tools
  • Lead automation efforts to reduce repetition and team toil

Lead Developer, Technical Officer - KABI, LLC.

October 2015 – Present; Part-time

  • Responsible for technical design and development of patented SaaS products for the automotive industry
  • Manage infrastructure for mission critical SaaS products used by auto dealerships nationwide
  • Help coordinate development of intersecting technical projects driven by a small team of engineers
  • Contribute to the overall product direction balancing customer feedback and business goals

Software Engineer - CrowdCompass by Cvent

January 2015 – February 2017

  • Reduced costs by migrating third-party dependencies to AWS equivalents
  • Built REST microservices for custom email templating and delivery
  • Mentored several interns and on-boarded new developers
  • Served as a Technical Lead of the backend platforms team

Software Engineer - Advanced Industrial Services

August 2012 – September 2014

  • Collaborated with stakeholders throughout the company including President, CTO, Operations Managers, and Field Technicians
  • Developed internal software tools to streamline billing management, project scheduling, and fleet tracking
  • Leveraged Twilio to create unique telephone survey and employee trainings

Software Developer - Freelance

May 2008 – December 2015

  • Created response to RFPs, statements of work, and proofs-of-concept to secure bids
  • Built web and mobile software using primarily Ruby on Rails and React
  • Helped migrate existing and legacy websites to new applications
  • Deployed and managed infrastructure for clients and customers

Web Developer - The Marcom Group

October 2007 – May 2010

  • Converted PSDs to HTML/CSS
  • Met and worked with clients to produce project estimates and timelines
  • Used PHP/MySQL to create highly customized web apps for a variety of industries
  • Used frameworks like WordPress and Codeigniter to speed up development
  • Used jQuery to improve user experience and ease of use
  • Handled minor linux and apache server maintenance
  • Managed DNS setup and changes for new websites

Education

B.S. in Computer Information Systems, Business Administration

California State University-Chico - August 2008 – May 2012

  • Studied wide range of languages; Assembly, C, C++, Java, Python, Obj-C and Ruby
  • Gave multiple programming related talks to Linux users group club members
  • Created a SaaS personal invoicing software in Ruby on Rails for my senior project
  • Studied business topics including finance, basic accounting, marketing and law

Ronnie is a product-minded software engineer located in the Pacific Northwest, Oregon. He loves finding creative technical solutions that center on a delightful user experience.